Frequently Asked Questions

HOW DO I CREATE AN ACCOUNT?

It's easy! Click here: NEW ACCOUNT

DO YOU MAKE CUSTOM BLANK AMMO?

Absolutely! Give us a call and we can discuss your needs and budget.

HOW DO I CANCEL MY ORDER?

Call us immediately at our office.

HOW DO I RESET MY PASSWORD?

Visit the MY ACCOUNT page and follow the instructions provided under the "Returning Customers" section.

HOW DO I REPORT A BUG?

Email us at [email protected]

HOW DO I CLOSE MY ACCOUNT?

Give us a call and we can assist with that easier than quitting the gym.

DO YOU SHIP TO PUERTO RICO?

At this time, it is not cost effective to ship our blank ammunition to Puerto Rico due to the exportation license requirements.

WHY DO YOU HAVE ITEM LIMITS?

To ensure the very limited raw material components are utilized by everyone. Play nice in the sand box.

HOW DO I TRACK MY ORDER?

You can sign into your account, check the link sent to you via email the day it shipped, or enter the tracking number from your invoice on our customer service page.

DO YOU SHIP TO ALASKA OR HAWAII?

At this time, we do not ship to Alaska or Hawaii due to the numerous restrictions and costs involved.

DO YOU OFFER TEST SAMPLES?

Yes, we offer small quantity samples. They are available through the website and the buyer must pay the freight.

CAN I VISIT YOUR SHOP?

No. For safety, insurance, and COVID precautions, we do not allow visitors, order pickup, or tours.


NEED ANSWERS?

Call our office at 863.324.7784 or send us an email!

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