Frequently Asked Questions
HOW DO I CREATE AN ACCOUNT?
It's easy! Click here: NEW ACCOUNT
DO YOU MAKE CUSTOM BLANK AMMO?
Absolutely! Give us a call and we can discuss your needs, timeline, and budget.
HOW DO I CANCEL MY ORDER?
Call us immediately at our office.
HOW DO I RESET MY PASSWORD?
Visit the MY ACCOUNT page and follow the instructions provided under the "Returning Customers" section.
HOW DO I REPORT A WEBSITE ISSUE?
Email us at [email protected]
HOW DO I CLOSE MY ACCOUNT?
Give us a call and we can assist with that. Easier than quitting the gym.
DO YOU ACCEPT PURCHASE ORDERS?
Yes. We accept Purchase Orders from Gov't Agencies & Schools, however, the order must be shipped to the facility address. No residential deliveries.
WHY DO YOU HAVE ITEM LIMITS?
To ensure the very limited raw material components are utilized by everyone during these challenging times.
Play nice in the sand box.
HOW DO I TRACK MY ORDER?
DO YOU SHIP TO ALASKA OR HAWAII?
At this time, we do not ship to Alaska or Hawaii due to the numerous restrictions and costs involved.
DO YOU OFFER TEST SAMPLES?
Yes, we offer small quantity samples. They are available through the website and the buyer must pay the freight.
CAN I VISIT YOUR SHOP?
No. For safety, liability and insurance precautions, we do not allow visitors, order pickups, or tours.
DOES YOUR STORE ACCEPT PAYPAL?
Our Customers frequently ask why we don’t offer PayPal as a payment method. We routinely review our payment processes and policies, but unfortunately, we continue to find, PayPal does not support the Shooting Sports industry and has implemented policies that prevent their service from being used to pay for products like Ammunition, Firearms, certain Firearm Parts, and certain accessories. For more information, please see the PayPal Acceptable Use Policy – Prohibited Activities – Item 2 sub-sections (j) and (k). Due to these restrictions, we have elected not to accept PayPal at this time.
We appreciate your business and accept the following credit card options for your convenience:
Visa/MasterCard/American Express/Discover
HAVE MORE QUESTIONS?
Call our office at 863.324.7784 or send us an email!